How does this service work ?
You can book your service with us through our app, website or over the phone and select a convenient date, time-slot and the category of service you would prefer. We will send our pickup boy in the selected time-slot, process your clothes at our partner facilities and return them within 96 hours of the pickup. 'Service Information' tab would give you a detailed information about our services. For any further clarifications, please write to firstname.lastname@example.org.
How do I check the prices ?
Essentially there are 2 ways :-1. Go to our homescreen/homepage and click on the service category that you are interested in. The next screen would show the prices.2. You can also click on the 'Pricelist' tab in the drawer of the App or on the homepage of our website.
What are the various services provided by WashandWash ?
We provide laundry services starting at as low as Rs. 15/-. The services offered vary based on your locality.To check the services offered in your locality, go to the homescreen/homepage and select your locality. You can read more about the services on the 'Service Information' tab.
Can I give garments of different categories in one booking ?
Sure. Simply book by clicking on any category. You can give different category clothes to the pickup boy. He would pack them in different bags and we would cart and wash them accordingly.
Does WashandWash provides service in my locality ?
We cover all major localities in Mumbai. To specifically check if we serve in your locality, go to the homescreen/homepage and type-in your locality.
What chemicals are used for washing the clothes ?
We use the best laundry detergents recommended by laundry experts to wash your clothes, rinse them with fabric softners and dry them under low temperature in dryers to keep up the brightness of the linen.
How is the dry cleaning done ?
Dry wash is done in special 'Dry Clean machines' wherein clothes are put under 30 degree temperature.A typical wash cycle lasts for 8–15 minutes depending on the type of garments and degree of soiling.
Clothes are checked for foreign objects like plastic buttons, chains etc as solvent may react with the item. If found, such garments are given hand-dry wash.
How is the ironing done ?
We process the clothes for Steam Ironing in our 'Prime Wash and Iron' & 'Dry Cleaning' services categories, while for our Daily and Regular services, we process the clothes for Hand-Ironing.
Do you wash bags/shoes?
We are asking the services for your asked one but specifically for school bags, office bags, sports shoes, leather shoes etc.
How do I contact Customer support ?
You can write to us at support@WashandWash.in and we would revert back within 12 hours. Alternatively you can reach us over call at 9022112285.
What are the operational timings?
We are operational from 09 AM to 09 PM.Our customer support lines are open from 09 AM to 10 PM.
Where can I see all the notifications ?
In the App drawer, there is a 'notification' section. Upon clicking on that, you can browse through your notifications.Note : This is not available for non-app users.